Privacy Policy

1. Introduction

At Manpasand Store, protecting the privacy of our customers is a cornerstone of our 25-year legacy of trust. This policy outlines how we collect, safeguard, and utilize your information when you shop for our premium dry fruits, spices, and herbal remedies. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect only the essential data required to provide you with a seamless shopping experience:

• Personal Identification: Name, email address, phone number, and physical shipping address.
• Payment Data: Credit/debit card details or bank information, which are processed exclusively through secure, licensed payment partners.
• Purchase History: Records of your 1400+ product selections and wellness preferences to better serve your future needs.
• Technical Data: IP addresses and browser types to enhance site security and performance.

3. How We Use Your Information

Your data is used to ensure the quality and delivery of our products:

• Order Fulfillment: To process transactions, manage shipping from our Bahadurabad facility, and send order updates.
• Customer Excellence: To respond to your inquiries and provide personalized support for your health and pantry needs.
• Service Optimization: To analyze website traffic and improve our digital storefront.
• Marketing: To send exclusive offers and wellness tips, only if you have explicitly opted-in to receive them.

4. Data Security & Retention

We implement advanced encryption and auditing measures to protect your personal information from unauthorized access. In accordance with PECA 2016, we retain transaction and traffic data for a minimum of one year to comply with local regulatory requirements. While we strive for absolute security, please note that no digital transmission is 100% immune to risks.

5. Your Rights

As a Manpasand customer, you hold the following rights regarding your digital identity:

• Access & Portability: You may request a copy of the personal data we hold about you.
• Correction: You have the right to update any inaccurate or incomplete information.
• Erasure: You may request the deletion of your data when it is no longer necessary for transaction or legal purposes.
• Withdrawal of Consent: You can opt-out of promotional communications at any time via the "unsubscribe" link or by contacting us.

6. Third-Party Disclosures

We do not sell, rent, or trade your personal information to third-party marketing firms. We only share data with trusted logistics partners to facilitate delivery or when required by Pakistani law enforcement through valid legal processes.

7. Contact Us

For any questions regarding your privacy or to exercise your data rights, please contact our Karachi headquarters: